We at Abel feel very privileged to be situated in the incredibly beautiful and historic building at 2 Market Place, adjacent to Parliament square in the heart of Hertford
Abel of Hertford are providing something fresh in relation to the existing market because we are passionate about redefining the meaning of estate agency by building customer loyalty through trust and great service in contrast to the ‘hard sell’ attitude with hidden clauses, which has sadly been an all too common approach in our industry, integrity is paramount to us. By creating a welcoming ‘home from home’ feeling, with an open door policy, Customers are free to pop in for a coffee and a chat without making any commitments. Advice will be given freely and because we are independent we are free to give transparent advice with no head office to answer to.
We care about our business in a way no passing manager of a chain ever could. We equip our team with the latest market intelligence, and every technology, to make our service more responsive. We also want to give customers the personal and caring service that only comes from an independent, family run business. We truly believe that because of these qualities and lots of hard work we will be able to redefine a sometimes negative view of estate agency and become a trusted and important part of our local community.
Abel is the most up to date estate agency in and around Hertford, we aren't shying away from the fast pace world of technology but embracing it and using it to its full potential, realizing its power in a modern world. That’s why we have invested in up to the minute technology, the best on the market and the fastest in the industry. Such as a 47inch touch screen in our office window for 24/7 browsing so customers can view properties even when the office is closed. We have in house iPads for customer use, providing the highest quality visual technology so that properties can be viewed in their best light.
We have also invested in a top of the range Photography Drone that takes high quality aerial images of our properties and their surroundings so prospective buyers and tenants can get a better view of our properties before taking the time to do viewings. Another example of our flexibility and commitment to our customers are our longer weekday opening hours which will be from 8.30am-6.30pm Monday to Friday, so working people can pop in before or after work. We are also open at the weekends on Saturday 9am-5pm and Sunday 10am-2pm.
At Abel of Hertford we understand that everyone is unique and no customer needs or desires are ever quite the same, because of this we offer ‘wrap around’ customer care from start to finish including a Personal Property Consultant assigned to each client, taking care of all their needs and advising on everything from local schools, to the nicest shops and restaurants in the area. We are providing a shuttle service in our company cars to property viewings in and around Hertford so customers can relax and take in the views of the beautiful county we live in!